Appliance Repair Detail for this job:
Fridge not cooling, but freezer was.
Appliance Repair Detail for this job:
dryer not heating sporadically
Comments
needed to replace board. honest assessment given on expense. paid service fee and purchased new dryer instead of repair. serviceman was very patient and methodical in assessment.
Appliance Repair Detail for this job:
The freezer compartment of my refrigerator wasn't keeping food frozen, so I needed it repaired.
Comments
It went extremely well! I was very pleased with John, the technician, who figured out what was wrong, ordered the correct parts and came back to install them. He made sure that the freezer was working before he needed to come back, so I wasn't left with a broken freezer for the 2-3 days it took to get the parts. I am very pleased and would use him again.
Appliance Repair Detail for this job:
Dishwasher repair
Comments
I was surprised by how quickly my dishwasher repair was scheduled. The service rep arrived on time, identified the problem, talked with me about a solution and made the repair, efficiently and at a reasonable price.
Appliance Repair Detail for this job:
Our oven did not come on to preheat.
Comments
The repair was done very quickly and efficiently. I was able to schedule it without any problems and the repairman showed up on time and was friendly and professional.
Appliance Repair Detail for this job:
Work on refrigerator
Comments
He fixed it and it works. He did have to come back because he didn't have the parts. I had to call and follow up, but he was able to come right out and complete the job.
Appliance Repair Detail for this job:
My washing machine stopped prior to the rinse cycle, and would not continue. Hence, I needed a service technician to ascertain, what was causing my six year old GE washer, to suddenly stop.
Comments
It went extremely well; Wally was the service technician who was dispatched by Mr. Scott, the owner. I found Wally to be very pleasant, and honest. Wally was able to get the washing machine to work. It is uncertain why the machine stopped, prior to the end of the rinsing cycle. Wally advised that if that problem occurs again, to unplug the machine, and leave the dial, at the position where it stopped, and to call the company again. Hence, if this occurs again, within the next thirty days, there will be no further charge. I was very impressed with Wally's honesty. Also, he came to my home, promptly on schedule.
Appliance Repair Detail for this job:
I called asking for help/information about my broken Samsung washing machine.
Comments
The phone was answered immediately.? I explained the problems I was having and asked if it was worth fixing.? After a little discussion we determined it was probably not worth it to fix the machine.? He did however recommend a competitor who was more familiar with my Samsung machine.? He did not have to do this.? I then asked him what brand he would recommend if I were to replace it.? He spent a few minutes discussing options with me.? He did not have to do this.? I am sure he was very busy but yet he was helpful and courteous and I really appreciated his help.? I will definitely call them if I ever need help.? I highly recommend them.
Appliance Repair Detail for this job:
Whirlpool Dryer Repair
Comments
Repaired an electric dryer. After explaining the issue over the phone, the technician knew the probable cause and had the correct parts to fix the problem.
Appliance Repair Detail for this job:
Washer Inspection
Comments
Checked the washing machine thoroughly; took it apart to see what the problem was. The washer is only 3 years old and incorrectly built so he said he could charge us to rebuild it correctly or better yet it would be cheaper for us to go back to the manufacturer and see what they would do. We really appreciated his honesty.
Comments
fabulous! Two appointments total. One to diagnose and one to fix. WOrked around my schedule. SHowed what needed done and how it was going to be fixed. Works great. Reasonable pricing. Kind. Respectable. Recommending to friends and coworkers.